Claims & Cancellations Request

Online Claim & Cancellation Requests for Sentry Auto Care Products

For claims processing please follow the procedures outlined below:


  1. Have vehicle towed to avoid additional damage
  2. If your contract number starts with VSC then have your repair facility call 1-877-938-3332.  If your contract starts with FIE or FEI please call 1-844-241-5518
  3. Do not authorize any repair until your repair facility calls in your claim for authorization.


  1. Settle your claim with your Insurance Co.
  2. Contact your selling Dealership
  3. Remit your claims form and supporting docs
  4. For assistance, if your contract number begins with APPG then call 1-888-366-3774.  All other GAP contract holders please call 1-855-883-1023


Please reach out to your selling dealership for help filling out a Cancellation Form.  They will also help you in collecting any supporting documents.